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    <description>Data, research and decision frameworks for fundraising leaders who want to work smarter, from the Cotara team and our network of sector experts.</description>
    <language>en</language>
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      <title>Cotara 2.0 is here: a new look and new features</title>
      <link>https://usecotara.com/insights/cotara-2-0/</link>
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      <description>Cotara 2.0 is here: a new look, plus the weekly list, Tasks and Outcomes, rolling out in early access for small nonprofit teams.</description>
      <pubDate>Wed, 08 Oct 2026 09:00:00 GMT</pubDate>
      <author>Wale Abba</author>
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    <item>
      <title>We tell fundraisers to make thank-you calls. Do they work?</title>
      <link>https://usecotara.com/insights/thank-you-calls/</link>
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      <description>A field experiment with 500,000 new donors found thank-you calls made months after the gift didn’t change repeat giving. Experts predicted an 80% lift.</description>
      <pubDate>Wed, 08 Oct 2026 09:00:00 GMT</pubDate>
      <author>Wale Abba</author>
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    <item>
      <title>The 18.9% problem: what small nonprofits should measure</title>
      <link>https://usecotara.com/insights/donor-retention-2025/</link>
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      <description>Dollars up 5.0%, donors down 3.6%, overall retention 43.3% and first-time retention 18.9%. What the 2025 data says, what it doesn’t, and what to measure.</description>
      <pubDate>Wed, 08 Oct 2026 09:00:00 GMT</pubDate>
      <author>Wale Abba</author>
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    <item>
      <title>The donation failed. Did the relationship end?</title>
      <link>https://usecotara.com/insights/failed-monthly-gift/</link>
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      <description>Two monthly donors miss a payment. One has an expired card, the other stopped on purpose. Why the payment record won’t always tell you which, and what to do.</description>
      <pubDate>Wed, 08 Oct 2026 09:00:00 GMT</pubDate>
      <author>Wale Abba</author>
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    <item>
      <title>What happens when a supporter brings someone else?</title>
      <link>https://usecotara.com/insights/event-follow-up/</link>
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      <description>Some gala guests came because a supporter invited them. How to keep that link and learn what it led to, with evidence on how sharing requests affect referrals.</description>
      <pubDate>Wed, 08 Oct 2026 09:00:00 GMT</pubDate>
      <author>Wale Abba</author>
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    <item>
      <title>Ask before you launch. Then ask who didn’t answer.</title>
      <link>https://usecotara.com/insights/ask-your-community/</link>
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      <description>A one-question survey beats guessing, but the people who answer are rarely the people you most need to hear from. How to ask more fairly.</description>
      <pubDate>Wed, 08 Oct 2026 09:00:00 GMT</pubDate>
      <author>Wale Abba</author>
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